![]() ![]() The main cafeteria food was generally awful and not very healthy. The service was exceptional, the employees were all hard-working and pleasant, I didn't run across a single rude person. Bought the premium drink package for $450 and my bar bill was $3500 at checkout, and I didn't even visit the whiskey bar where they had $400 shots of scotch. ![]() I had my own cabin and thoroughly enjoyed myself. ![]() I did the 16-day through the Canal, leaving from Miami and landing in LA. It would be an outright joke of a business except for the fact that they're robbing people blind then telling them to enjoy their trip. They are a trash company that won't allow their teleworkers to change or assist with anything. I don't care if they're giving the trips away. I guarantee you it will be the first and the last time that we utilize Norwegian Cruise Lines for anything. Does that sound like customer service to you?Ī trip that cost nearly 5 digits (10,000) and they refused to alter anything, refused to allow us to fly early, refused everything that we tried to do for our honeymoon. Their idea of a good vacation is flying you in the day before on a red eye so that you are literally exhausted from your flight before you board the ship. Most intelligent people when going on a cruise want to get there early and enjoy the day before boarding the cruise ship. Their response was cancel the flight service with them for a refund of 25% of what you paid for the round trip tickets and book your own. They refused to allow us to fly in early for a trip to Europe. Once they have their money they will provide no customer service. ![]()
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